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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rebecca Williams

Rebecca Williams

October 9, 2026

5  out of  5
rating by Rebecca Williams
"Tim was so informative of the auto & renters coverage that I currently have and explained how the coverage worked. So many things to know and understand. He also explained additional coverage available. Tim is so kind and helpful. I changed my insurance a few years ago when he handled a sticky situation for a family member who had a claim against him. Tim made sure my family member had a good outcome. I recommend State Farm as my insurance company and Tim O’Grady for your insurance needs."
We responded:
"Thank you so much for the 5 stars, Rebecca! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Wade

October 9, 2026

5  out of  5
rating by Wade
"My experience with State Farm was fast and seamless. Will recommend to family and friends. Thank you Tim O'Grady and Mallory"
We responded:
"Wade, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Maverick Mccombs

October 6, 2026

5  out of  5
rating by Maverick Mccombs
"very patient and clear with communication. makes everything easy everytime we talk."
We responded:
"Thank you for the 5-star review of Tim O'Grady’s team - we really appreciate your kind words! "
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Jeffrey LaRoche

October 2, 2026

5  out of  5
rating by Jeffrey LaRoche
"Tim is very friendly and professional. He answered all my questions in a timely manner and the overall interaction was short and simple."
We responded:
"Wow, thank you for the 5-star review, Jeffrey! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Stephanie Schneider

September 29, 2026

5  out of  5
rating by Stephanie Schneider
"Tim was absolutely fantastic every step of the way! He was great to speak with- ensuring that I understood every facet of the home owners and auto insurance policies. He made sure that I understood all of the discounts available to me! Great to communicate with whether it is through email or by phone, and was a pleasure to deal with in person. Would definitely recommend calling Tim if you want more from your insurance carrier!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in St Clairsville to know you had such a great experience with us. "
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Justin Curry

September 28, 2026

5  out of  5
rating by Justin Curry
"Tim is a great man and his efficacy as an insurance agent is top notch. The family & I have been with Mr. O’Grady for years, possibly a couple decades, and haven’t gone with anyone else because the rates are good and he is thoughtful enough to reach out to his clients to inform us of changes and opportunities. 10/10, would recommend."
We responded:
"Wow, thank you for the 5-star review, Justin! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Alicia LaRue

September 18, 2026

5  out of  5
rating by Alicia LaRue
"Informative, very friendly and answered all my questions"
We responded:
"Thanks so much for the fantastic rating, Alicia! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Matt Kovacs

September 17, 2026

5  out of  5
rating by Matt Kovacs
"Very easy to deal with and helps explain everything thoroughly. Would recommend to anyone"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Tim O'Grady’s team. "
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Jen Leech

September 16, 2026

5  out of  5
rating by Jen Leech
"I have nothing but wonderful thing's to say about Tim. I have held policies with him for quite a few years and he has not only provided prompt, excellent service but has also helped me when I have called sobbing because something huge went wrong. I would most certainly give more than 5 stars!!!!!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our St Clairsville insurance team. "
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Zach Bateman

September 16, 2026

5  out of  5
rating by Zach Bateman
"Thank you Brian Paul for helping me get a reasonable quote at a fair price he was extremely helpful throughout the whole process!"
We responded:
"Zach, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Ashlee Sanchez

September 16, 2026

5  out of  5
rating by Ashlee Sanchez
"Tim is the best! He is so easy to work with, fun to talk to, and very good at working out the best rates and plans possible for you and your family. Would HIGHLY recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Linda Cossin

September 16, 2026

5  out of  5
rating by Linda Cossin
"I have a renters policy with State Farm and Tim and staff were very nice to talk with. I recently moved and he helped me cover my new living quarters. I am very happy with State Farm."
We responded:
"Linda, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my St Clairsville insurance team! - Your State Farm Agent, Tim O'Grady "
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Erin Williams

September 2, 2026

5  out of  5
rating by Erin Williams
"They are a very good insurance company. They work with you. Tim O'Grady is the best. He always returns your phone calls, just overall the best place I've ever had insurance"
We responded:
"Thank you so much for your kind review, Erin!  If you need insurance assistance, we are just an email or call away! - Tim O'Grady, your State Farm Agent   "
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Debra Stringer

September 2, 2026

5  out of  5
rating by Debra Stringer
"Exceptional service. Mr. OGrady always answers questions and provides excellent customer service for all my property and auto insurance needs. It's a pleasure to have him as our agent."
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Caleb McWhorter

August 25, 2026

5  out of  5
rating by Caleb McWhorter
"Tim and Brian did an amazing job handling all my home owner and car insurance. They made it feel like it was a family and made sure to explain everything in terms that I would understand. I would definitely recommend to go there and get what you need done."
We responded:
"Wow, thank you for the 5-star review, Caleb! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Mikayla Desirae

August 13, 2026

5  out of  5
rating by Mikayla Desirae
"Just wanna say I’ve had this insurance for 4 years now and they’ve been nothing but the best to me and my husband. Our agent is completely understanding and will help you out. I would 100% recommend them still to everyone!!!

The woman who helped me was extremely sweet,very professional and kind. I would 100% recommend this establishment!!!"
We responded:
"Thank you Mikayla! We appreciate the compliment and strive to provide customers with top notch service! -Tim"
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Mia Taylor

March 30, 2025

5  out of  5
rating by Mia Taylor
"So far so good very nice man took time to let me know everything i asked ."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Tim O'Grady’s team. "
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Tonya Edwards

February 9, 2024

5  out of  5
rating by Tonya Edwards
"I have been working mostly with Brittany and she is wonderful. She made sure all my questions were answered and the transition for homeowners and auto insurance was seamless. I highly suggest using Tim and his team for your insurance needs!"
We responded:
"Tonya, thank you for sharing your positive experience with Brittany! We're delighted to hear that your transition to homeowners and auto insurance was smooth! Our team members at Tim O’Grady State Farm Agency are indeed committed to providing excellent service to our valued Good Neighbors, and your recommendation is greatly appreciated! -Tim"
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Jessie Tubbs

September 12, 2023

5  out of  5
rating by Jessie Tubbs
"Tim is great but Brittany is the BEST ☆☆☆☆☆"
We responded:
"Thank you so much for your wonderful feedback, Jessie! We agree, Brittany is the best! -Tim"
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Kristin Parker

August 29, 2023

5  out of  5
rating by Kristin Parker
"Awesome staff, always so friendly & ready to help however they can!"
We responded:
"Thank you so much for this kind review, Kristin! So glad our staff was friendly and able to help you! -Tim"
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Dixie Selmon

August 2, 2023

5  out of  5
rating by Dixie Selmon
"Tim was sooo helpful during my switch of insurance ! he saved me money! So glad I went with him as my agent! thanks again Tim!'"
We responded:
"Thank you so much for the kind review, Dixie! I am glad we were able to save you some money also. -Tim"
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Mr. O'Grady

July 18, 2023

5  out of  5
rating by Mr. O'Grady
"THE best, most knowledgeable insurance guy with an awesome, friendly staff!"
We responded:
"Thank you for the kind review, Mr. O'Grady. My staff appreciates the compliment as well! -Tim"
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Lori Kernik

July 11, 2023

5  out of  5
rating by Lori Kernik
"Tim is HANDS DOWN the best insurance agent in the area!!! He is ALWAYS there when I have any need or concern about any of my policies!!"
We responded:
"Thank you, Lori, for leaving such kind words about Tim O'Grady State Farm. It has been a pleasure helping you determine an insurance plan that fits your needs. Until next time! – Tim"
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Nicole Maitlen

April 4, 2023

5  out of  5
rating by Nicole Maitlen
"Very helpful people. They explain everything."
We responded:
"Thank you for the compliment, Nicole! We strive to provide superior customer service with every interaction. Thanks for being a State Farm customer!"
Profile photo of Kathleen Kell

Kathleen Kell

February 20, 2023

5  out of  5
rating by Kathleen Kell
"I HAVE BEEN WITH TIM FOR MANY YEARS, AND ALL OF MY INSURANCE NEEDS, NO MATTER WHAT THEY MAY BE, HAVE BEEN HANDLED IN SUCH AN EXCELLENT WAY BY TIM AND HIS STAFF EVERY TIME!! I'VE NEVER HAD TO WORRY ABOUT THINGS GETTING DONE PROPERLY, BECAUSE IF TIM AND HIS STAFF SAY THEY'RE GOING TO TAKE CARE OF SOMETHING,YOU CAN COUNT ON IT BEING DONE. THEY'RE THE BEST!!!!! THAT REVIEW WAS FIVE DAYS AGO, AND JUST TODAY, FEBRUARY 20, 2023 A DIFFERENT SITUATION CAME UP.. LIKE ALWAYS TIM WAS RIGHT ON IT, WITH HIS FRIENDLY, KNOWLEDGEABLE, QUICK WAYS. TIM IS AN INSURANCE AGENT GEM!!!
KATHLEEN KELL"
We responded:
"Kathleen, thank you so much for this amazing review. We certainly appreciate your business and always strive for amazing customer service. My staff and I really appreciate your compliment! "